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Hospitality Insights
AI Chatbots, Guest Experience & Smart Hotel Solutions
Get expert resources, tips, and updates on transforming hospitality with AI powered tools.


17 Proven Strategies to Boost Direct Bookings for Your Hotel
In this guide, we’ll walk you through 17 proven strategies to attract more direct bookings, reduce OTA dependency, and grow your business sustainably.Â
12 minutes ago4 min read
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Why AI voice assistants in hotels are so important - 2025 Guide
AI voice assistants transform hotels with instant info, dining & spa bookings, smart concierge, multilingual support, 24/7 service & cost savings.
Aug 185 min read
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GPT-5 in Travel & Hospitality: The Future of Guest Experience
In this blog, we’ll explain how GPT-5 will help hotels, resorts, airlines, and travel agencies give better service to everyone.Â
Aug 124 min read
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AI Chatbot vs Live Agent: What Works Best and When
This blog explores the advantages, challenges, and ideal use cases for AI chatbots and live agents, empowering businesses to make informed decisions about their customer support approach.
Aug 74 min read
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Integrating Conversational AI into Hospitality Operations
Conversational AI in hospitality boosts guest satisfaction, streamlines bookings, cuts costs, and enables 24/7 multilingual support with personalized service.
Aug 44 min read
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The Biggest Myths About AI in Hospitality – And Why Myma AI Proves Them Wrong!
Discover the top 6 myths about using AI in hospitality—like cost, complexity, and guest experience—and how Myma.ai proves each one wrong with affordable, easy, and guest-friendly AI solutions.
Aug 12 min read
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OpenAI Launches ChatGPT Agent Mode: How ChatGPT is Shaping the Future of the Hospitality Industry
Discover how OpenAI’s ChatGPT Agent Mode is transforming the hospitality industry with AI-driven guest services, smart reservations, and automated hotel operations.
Jul 255 min read
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The AI Revolution: 5 Key Trends Driving Business Growth in 2025
Discover the top 5 AI trends redefining business growth in 2025, from hyper-personalisation to ethical AI. Learn how these trends can transform your strategies for success.
Jul 213 min read
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ChatGPT and Hotel Success: How Myma.ai Empowers Accommodation Providers
ChatGPT, the revolutionary AI language model, has sparked conversations across various industries, and hospitality is no exception.
Jul 143 min read
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What Is Multichannel Communication and Why It’s the Future of Customer Service?
Multi-channel communication is a method of interacting with guests or customers through a variety of platforms, like email, phone, website chat, SMS, and social media.
Jul 74 min read
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Types of Rooms in 5-Star Hotels
Traveling gives us the chance to step away from our daily routine, discover new places, meet different people, and try exciting things....
Jul 35 min read
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Top 8 Essentials of Best Luxury Hotel Lobby Designs in 2025
Explore the best luxury hotel lobby designs with tips on lighting, decor, and layout to create a stunning first impression for your guests.
Jun 303 min read
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Google I/O 2025: What were the key takeaways?
Discover how Google I/O 2025’s latest AI tools—like Gemini, Project Astra, and Veo—are revolutionizing hospitality through automation and smart guest services
Jun 273 min read
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11 Powerful Ways AI Will Transform the Hospitality and Tourism Industry in 2025
This blog explores 11 real-world applications in hospitality and tourism, with a focus on high-evidence scenarios.
Jun 125 min read
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AI Chatbots for Hotels: Increasing Efficiency and Guest Experience
Introduction Maintaining operational efficiency while providing outstanding guest experiences is vital in the very competitive hotel...
May 205 min read
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Automate the mundane, humanise the exceptional
In the ever-evolving world of hospitality, where guest experiences and operational efficiency are key, hotels are turning to AI as an ally.
Oct 13, 20242 min read
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Myma.ai Achieves ISO 27001 Compliance Certification
Myma.ai Awarded ISO 27001 Certification, the Gold Standard of Compliance for Information Security Management Systems
Apr 19, 20243 min read
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Ditch the Dust Bunnies, Embrace the Bots: 7 Ways that AI Chatbots Boost Direct Bookings
Ditch the Dust Bunnies, Embrace the Bots: 7 Ways that AI Chatbots Boost Direct Bookings.
Jan 30, 20243 min read
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aiva and Cloudbeds Announce Groundbreaking Integration: Hoteliers Unlock Revenue Explosion with Direct Voucher Sales
Myma.ai's Digital Vouchers & eGifts Solution (aiva), the leading platform for hotels to create and sell their own custom vouchers,...
Jan 25, 20242 min read
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Myma.ai now integrating with ChatGPT to empower Hospitality Industry Operators.
Microsoft mentored BOOK ME BOB’s AI Chatbot, on a significant growth path, now integrating with ChatGPT to empower Hospitality Operators
Apr 20, 20234 min read
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