top of page Achieves ISO 27001 Compliance Certification

19th Apr 2024, a leading provider of AI Chatbot and Technology Platforms to the Tourism, Hospitality and Experience Industry, is pleased to announce that it has achieved independent ISO/IEC 27001:2022 (ISO 27001) certification for its information and security management systems.

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aiva and Cloudbeds Announce Groundbreaking Integration: Hoteliers Unlock Revenue Explosion with Direct Voucher Sales

25th Jan 2024

This strategic partnership empowers hoteliers to seamlessly integrate voucher sales directly into their existing Cloudbeds ecosystem, unlocking a powerful new revenue stream with minimal effort.

Read more releases next generation ChatGPT integrated hospitality digital assistant

3rd Jun 2023 has launched the new generation of AI Chatbot – a Hospitality-focused Digital Assistant platform that integrates ChatGPT Artificial Intelligence. This innovation empowers operators, taking the guest experience to the next level!

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Microsoft mentored’s Hotel AI Chatbot now integrating with ChatGPT

5th Apr 2023

In a world where there are many things being said about Artificial Intelligence (AI) technology and ChatGPT, it is easy to get lost and overwhelmed in trying to understand what it all means for the Hospitality Industry. Many in the Hospitality Industry are crying out for an organization that can cut through and filter out all the technology hype to find the relevant value for the Operators in the industry, whatever level they may operate at. This is the space where and its creators see themselves occupying.

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Myma's AI chatbot heads to Asia to improve customer service

31st Jan 2023

Hospitality Host Co has brought, an AI chatbot founded in New Zealand, to Asia to help hoteliers here sharpen their customer service amid manpower strains.

Read more Chatbot will assist you now

15th Jan 2023

NZ (New Zealand) Business writes about "An AI-powered chatbot built by hoteliers and targeting the world’s hospitality industry is finally gaining traction post-lockdowns. is a Kiwi success story four years in the making."

Read more’s direct-sell voucher system a ‘gamechanger’

13th July 2022

New Zealand tech start-up is supporting tourism and hospitality businesses to build revenue through the direct sale of vouchers with the launch of aiva.

The automated voucher system allows businesses to sell fully-branded vouchers on their company website, without the costs of using a third-party platform.

Best known for its AI chatbot platform, sees a renewed demand for the humble voucher in the tourism industry in the wake of natural disasters and political unrest.

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AI Chatbot Company Launches Aiva Vouchers

4th July 2022

aiva—the automated, direct sell voucher system for tourism and hospitality businesses—is the latest development from the team at With aiva, businesses can offer fully branded vouchers on their own website without the high costs of a third-party platform.

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Booking With Bots: HM June 2022 Issue

23rd June 2022

Tech-savvy travellers are tapping into online booking systems and chatbots to secure accommodation for their next big Trip, Ruth Hogan reports. . . . “Web chat is becoming a new way of booking,” said David Thompson, Co-Founder and Chief Executive Officer of AI chatbot platform, Book Me Bob.

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Featured article: What's Up Bob?

18th May 2022

Book Me Bob has grown up fast in the last few years, and his bachelor days are officially over with 2022 seeing him become a dad! Now the parent company to Ask Dora—the AI chatbot and voice technology revolutionising healthcare administration—Bob couldn’t be prouder of his bouncing baby business. What does this have to do with hospitality? Dora has expanded BMBs AI conversational chatbot technology, integrating AI voice into phone systems and we can’t wait to pivot that technology back into BMB. Rumour has it Mrs Bob has also been sporting another baby bump with the paparazzi predicting a mid-year arrival. So, hotel and marketing manager’s watch this space.

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Featured article: paves a career path from Hotelier to Data Scientist

24th September 2021

Not only does assist in delivering greater operational efficiency at a property, it also delivers an important guest service experience and aids in driving more direct business through its pre-arrival guest engagement.

Read more for Hotels by Hoteliers: Expands Executive Team into the UK Market

7th September 2021

New Zealand World HQ is very excited to announce the appointment of Mrs Elizabeth Bradley to the Executive Leadership Team of AI Chatbot for Hotels by Hoteliers.

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Microsoft's VC & PE Country Head, Lathika Pai, Interviews Book Me Bob Co-Founder, David Thompson

5th May 2021

As part of Highway to a 100 Unicorns initiative, watch Lathika Pai - Country Head, Venture Capital & Private Equity Partnerships, Microsoft in an interview with David Thompson - Co-Founder & CEO, Book Me Bob, New Zealand. Book Me Bob is one of the EmergeX winners of the Highway to a 100 Unicorns Program. Book Me Bob is leveraging the promise of AI to help hotels boost profits and compete by providing a personalised experience that's human. AI powered Chatbot by Book Me Bob, is a pre-trained, high quality, low-cost acquisition channel to help hotels boost sales conversion, optimize costs, and provide a 5-star guest experience.

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New Zealand AI Chatbot for Hotels by Book Me Bob:Expands Executive Team into the Golf and Resort Markets

8th March 2021

New Zealand Book Me Bob World HQ is very excited to announce the appointment of Mr Heath McOrist to the Executive Leadership Team of Book Me Bob AI Chatbot for Hotels by Hoteliers.

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Book Me Bob highlighted in the Hospitality Magazine in "What's Hot for the hotels" 

12th February 2021

Book Me Bob aka Bob is a New Zealand Hospitality Technology company that has specialized in AI Chatbots for the world hospitality sector.  

Read at the Hospitality Magazine

Myma Digital Ltd NZ, the parent company of Book Me Bob AI Chatbot, appoints Mr Venkat Subramanian to its board of directors 

12th February 2021

Myma Digital Ltd is pleased to announce the appointment of Mr Venkat Subramanian to its board of directors.  Mr Subramanian will also hold the role of Strategic Advisor for the company and be responsible for overseeing a robust global business growth plan and the governance of our “Independent Advisory Board”.   

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New Zealand AI Chatbot for Hotels by Book Me Bob: Expands Executive Team in Australia & USA Markets for 2021

18th January 2021

New Zealand Book Me Bob HQ is very excited to announce the appointment of Mr. Charlie Young to the Executive Leadership Team of Book Me Bob AI Chatbot for Hotels by Hoteliers

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The Kiwi symbol unlocking chatbot business deals

1st January 2021

As featured in Air New Zealand's Kia Ora magazine: For Book Me Bob, the Kiwi tech company behind a rapidly growing AI chatbot service, the FernMark symbol has sealed the deal for major international business opportunities.

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Book Me Bob: Kiwi chatbot company seals business deals with the FernMark

17th December 2020


The iconic FernMark has unlocked major international contracts for Kiwi chatbot company, Book Me Bob. They're believed to be the world’s first tech company enabling guests to book accommodation via an Al powered chatbot.

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Book Me Bob selected for the Highway to 100 Unicorn Emerge X Program 

9th December 2020


A word from our co-founder David Thompson on the selection:


Andy Dharmani and I as co-founders of Book Me Bob would like to thank and acknowledge all our staff, customers, and industry partners as this could not have happened without you.

To be selected by Microsoft for Startups for the Highway to 100 Unicorn Emerge X Program is amazing. What makes it an even more incredible feat was that it was run across 16 countries and open to all industries. It’s very humbling to be selected and representing NZ hospitality technology, flying our flag on a global scale.

To have Microsoft validate & acknowledge our hard work has made all the pain of 2020 disappear and has motivated the Book Me Bob team to innovate further in 2021. 

Dreams can come true and with a global leader like Microsoft supporting our journey, 2021 should be a successful one. 


A special shout out to New Zealand Story Group who has supported us via the Fernmark program for the last 6 months. 

A milestone day as Europe launches and an Australian award winner goes live

9th December 2020


Book Me Bob continues to expand the reach of its world leading artificial intelligent hotel chatbot with two key acquisitions going live. 


Marking the first of what is sure to be many in Europe is the 5 star Grand Hotel La Cloche by Mgallery Hotel Collection in the city of Dijon in France with their digital assistant, Clocca. On the other side of the world in Far North Queensland, one of the most awarded holiday parks in Australia, BIG 4 Adventure Whitsunday Resort went live with their customised chatbot, Fifi the Frogette. 


Co-founder and CEO, David Thompson was excited about the diverse nature of the two properties and how it further demonstrated how Book Me Bob can work with customers on all levels. David said, “the customisation with Fifi and Clocca show how we can work within a property’s brand guidelines and pull through their entire customer experience journey”. 


With the hotel chatbot continuing to learn and evolve, expect to hear more from Book Me Bob as their local representatives across Asia, Europe, the US and Oceania share the opportunity with thousands of properties each day.

What is the Opposite of a Technophobe?

7th December 2020

Travel industry expert and Book Me Bob Australian representative, Tracey Patterson, has found the way to work smarter, not harder and talks about embracing this life mantra in her latest LinkedIn post. 

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NZ AI start-up takes world by storm

15th September 2020

The age of AI is truly here. AI Chatbot for Hotels by Book Me Bob, a start-up from New Zealand, started off as the first company in the world to perfectly match the capability of human-trained artificial intelligence to the needs of consumers and hotels around the world. The company has already amassed representation in 17 countries in its first year of business.

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AI ChatBot for Hotels by Book Me Bob: Next wave of new offices open in Asia

Jul 28, 2020

Despite these challenging times, premier NZ Artificial Intelligence AI chatbot company Book Me Bob is still making the right noises and is still flying the NZ flag strong for tourism operators around the world. Leveraging their unique hospitality technology, which can now be seen as must-have for hotels, Book Me Bob has now entered with on-ground representation in Vietnam, Sri Lanka , Myanmar & Taiwan by partnering with Boomarama Media to represent in these new countries.

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Top 3 ways hoteliers can reduce operating costs

Jul 20, 2020

Businesses around the world face new limitations due to the shifting economy, with the hospitality sector hit especially hard. As hotels gradually return to full operation, the question of finding success in today’s “new normal” remains.

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Mr. Riza Suryo talking about emoji language on the official "world emoji day"

Jul 18, 2020

From our NZ office Mr Riza Suryo – Chief Growth Officer on Jakarta leading radio station “Bravo Talk” prime time 8.00am  last week talking about emoji language on the official “world emoji day” . Watch this space in regard to what Bookmebob AI Chatbot is doing with emoji in the future !


Listen here

Top 3 ways destination hotels can thrive in 2020

Jul 5, 2020

The worldwide hospitality industry has been one of the hardest-hit due to COVID-19, with travel restrictions, increased health & safety guidelines and more causing many businesses to struggle - particularly vacation rentals and hot-spots. Many of these “destination hotels” already rely on busy seasons to create the majority of their profit, and with the travel industry itself still limping along, destination hotels need to make waves with a smaller market.

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What hotels need to reopen and raise efficiency after COVID-19

Jun 12, 2020

Now that hotels are reopening as strict lockdown and distancing measures fight COVID-19 around the world, the influx of new guest bookings and questions can have many businesses pushing capacity. When this happens, efficiency drops and the guest experience suffers. Beyond this, there is an inevitable competition between hotels to gain the biggest foothold in the recovering market. This can all mean thinner margins and higher overheads, threatening the long term plan of the business.

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eHotelier: How Book Me Bob Chatbot is now helping hotels boost sales with AI

May 31, 2020

COVID-19 has changed hospitality and the way hotels do business around the world, with many hoteliers seeking ways to stay relevant with their guests by reinventing their business model to optimise revenue while minimising overheads – without compromising on service. That’s where chatbots powered by Artificial Intelligence (AI) could make all the difference. 

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Hospitality: How AI improves the guest experience and boosts revenue

May 27, 2020

More businesses than ever are adopting new technology to enhance the customer experience. Hospitality in particular is set to benefit from these innovations. The prime example of this is chatbots.

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Book Me Bob: First Asian office open and many more to come

May 26, 2020

Despite these challenging times, premier NZ chatbot company Book Me Bob is bucking current trends and flying the NZ flag for tourism operators around the world. Leveraging their unique hospitality technology, which can now be seen as must-have for hotels, Book Me Bob marked their entry into Asia this week with on-ground representation in Singapore and three fully-trained staff to sell the product.

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Shawn Blevins appointed as VP North America. New Zealand Book Me Bob opens its first office in North America

May 14, 2020

Premier Chatbot and hotel specialist Shawn Blevins has been appointed VP of New Zealand Artificial Intelligence (AI) company Book Me Bob in the US. premier specialist at Book Me Bob.

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New Zealand Start-Up and Global Software Company RMS Partner to Help Business Continuity

April 30, 2020

Book Me Bob is now fully integrated with RMS Cloud solutions and open to RMS clients. The global partnership comes at a crucial time for businesses struggling with market volatility caused by Covid-19. As hospitality businesses around the world are having to make hard calls to cut costs, Book Me Bob’s AI chatbot solution provides an opportunity to maintain high quality service levels and add a competitive edge during challenging times.

Read on RMS website

Home and hearth businesses bucking trend as Covid-19 restrictions hit

March 21, 2020

Home and hearth businesses bucking trend as Covid-19 restrictions hit. Food delivery, chatbots and will-making boom as the country inches....

Read on National Business Review

Business Spotlight on Kiwi Startup - David Thompson, CEO live interview

March 9, 2020

In this week’s Business Spotlight, ZB Drive is looking at a Kiwi start-up that's trying to take on Trivago and It's called Book Me Bob, and helps hotel and motel owners with their bookings.

Listen on Newstalk ZB

Beyond the simple booking experience

March 9, 2020

Book Me Bob, a local start-up, has already secured over 20 forward-thinking international hotel groups across four countries - Australia, Indonesia, India and New Zealand. These include the award-winning Hotel Grand Windsor by Mgallery, Porters Hotel, Jet Park Hotels Auckland Airport in New Zealand, The Jambuluwuk Hotel Group, Tijili Hotels, Karma Kandara Resort and Sun Island Hotels Bali in Indonesia, the Jasper Hotel in Melbourne and Hotel Landmark Shimla in India.

Read on The Hotel Magazine

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