About Myma AI
Helping Hospitality Teams Make Every Guest Interaction Better
Myma AI is an AI-powered guest communication platform that helps hotels, travel companies and service businesses turn enquiries into bookings. Our AI assistants answer questions instantly across chat, voice, email and messaging, provide relevant recommendations, and help your team stay available 24/7. From a visitor’s first question to an in-stay request, Myma AI helps you respond faster, create better guest experiences and capture more booking opportunities.
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Best AI Hotel Chatbot 2026 - 4.7/5 Hotel Tech Report: GDPR Compliant & PMS Ready
Trusted by 300+ Hotels and Iconic Brands Across 30+ Countries
Our story
Myma AI began in 2019 as Book Me Bob, founded by David Thompson and Andy Dharmani. The idea came from a familiar challenge in hospitality: guests expect timely answers, while hotel teams are already managing dozens of tasks at once.
We started with an AI chatbot to help properties answer questions and support bookings. As our customers’ needs grew, so did the platform. Today, Myma AI supports guest conversations through AI chat, voice and email assistants, alongside guest messaging, a unified inbox and a digital compendium.
David Thompson
Co-Founder & CEO
David's true distinction lies in his profound understanding of the dynamic hotel industry, which he effortlessly navigates. His extensive network of industry contacts is a testament to the impact David made while working for brands like Rydges Hotels & Resorts and CPG. David co-founded myma.ai in 2019 and has been passionately leading the partnership and business growth since then.
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Andy Dharmani
Co-Founder & CTO
Andy has a strong background in telecommunications, enterprise architecture, and payment technology, having served as CEO of a global fintech company for three years. Andy is passionate about transforming financial services and hospitality through innovation and collaboration. Andy spearheaded the development of myma.ai and leads its product and technology.
Built around the guest journey
Guest communication starts long before check-in and continues after departure. Myma AI helps teams be present throughout that journey: answering questions before a booking, sharing useful information before arrival, helping with requests during a stay and keeping conversations connected across channels.
What's Working for Hotels Using AI in 2026
Practical guides, real-world case studies, and independent analysis — written by hospitality professionals for hotel operators who want better technology decisions, not product marketing.
