Multi-channel communication is a method of interacting with guests or customers through a variety of platforms, like email, phone, website chat, SMS, and social media.

Explore the different types of rooms in a 5-star hotel, from deluxe suites to standard rooms. Discover luxury, comfort, and amenities that make your stay memorable.

Explore the best luxury hotel lobby designs with tips on lighting, decor, and layout to create a stunning first impression for your guests.

Discover how Google I/O 2025’s latest AI tools—like Gemini, Project Astra, and Veo—are revolutionizing hospitality through automation and smart guest services

This blog explores 11 real-world applications in hospitality and tourism, with a focus on high-evidence scenarios.

Introduction Maintaining operational efficiency while providing outstanding guest experiences is vital in the very competitive hotel sector of today. With immediate, personalized, 24/7 service, AI chatbots for hotels are transforming how hotels interact with visitors. These chatbots are becoming essential for hotels trying to meet modern customer needs by the year 2025. The article explores the transforming possibilities of AI chatbots, their advantages, use cases, key attri

In the ever-evolving world of hospitality, where guest experiences and operational efficiency are key, hotels are turning to AI as an ally.

Myma.ai Awarded ISO 27001 Certification, the Gold Standard of Compliance for Information Security Management Systems

Ditch the Dust Bunnies, Embrace the Bots: 7 Ways that AI Chatbots Boost Direct Bookings.

Myma.ai's Digital Vouchers & eGifts Solution (aiva), the leading platform for hotels to create and sell their own custom vouchers,...

Microsoft mentored BOOK ME BOB’s AI Chatbot, on a significant growth path, now integrating with ChatGPT to empower Hospitality Operators

Myma.ai is bringing the ChatGPT powered communication experiences to the hotels while ensuring the accuracy, and on-brand hotels demand.

The diverse conversational AI platforms market is comprised of many vendors worldwide. How do hoteliers select the right vendor?

Whilst we all appreciate that ads provide a poor user experience, but when pop-ups are implemented appropriately they can be very effective

New Zealand Book Me Bob World HQ is very excited to announce the appointment of Mr Heath McOrist to the Executive Leadership Team of Book...

Myma Digital Ltd is pleased to announce the appointment of Mr Venkat Subramanian to its board of directors.

Conversational marketing is the fastest way to move potential guests through hotel booking process using the power of conversational AI

Businesses around the world face new limitations due to the shifting economy, with the hospitality sector hit especially hard. As hotels...

The worldwide hospitality industry has been one of the hardest-hit due to COVID-19, with travel restrictions, increased health & safety...