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A leader in the next generation of AI
TOURISM | HOSPITALITY | EXPERIENCES
Myma.ai harnessing the power of AI to improve your top and bottom line.
AI Multi Channel Chatbot
In the age where customers don’t want to wait, they receive instantaneous responses to their enquiry from the AI Multi Channel Chatbot.
Website
Answer question of your website visitors, and convert them to bookers.
Google Maps
Enable Chat button on Google Messages, to convert even more.
Answer question coming through Messenger, and encourage to book.
A popular messaging app in Asia is a go to app for 1 billion+ users.
WhatsApp Business
Prepare guests for arrival and upsell with WhatsApp proactive messages.
One of the most popular channels, be where you guests are.
TRAINED BY HOTELIERS
AI Chatbot successfully utilising ChatGPT
It's all about getting closer to your business goals of better margins and improved efficiencies.
AI Understanding
AI model trained with more than 500,000 phrases guests use.
Remembers guest
Contextual conversation with awareness of the past messages with the guest.
Knowledge Hub
Knowledge hub with all the information needed to answer queries accurately.
Collect Contacts
Collect valuable contact information with consent for remarketing.
Rich Messages
Support for sending images, links, buttons, videos and formatted text.
Encourages to Book
Suggests the most suited rooms, personalised for every guest.
Instant Feedback
Feedback is gather through a single click, helping to train AI models
Insights
Analyze, monitor and act based on what your guests are asking about.
On-going Training
A dedicated team of experienced hoteliers improving the AI model.
Utilising GPT
Generative AI, and context aware conversations powered by ChatGPT
LIVE CHAT & TICKETING
Clear handoff to staff with Live Chat & Ticketing
AI Chatbot ensures there’s a seamless handoff when a human touch is required, enabling staff to step in.
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Multi Agent
Agent role for multiple staff members with ability to get online and offline.
Ticketing
Tickets for event/ conference enquiries, add-on's or booking changes.
Seamless Handover
Seamless handoff when a human touch is necessary, flagging agents to step in.
Ticket Routing
Auto ticket routing to the right person on your team for actioning.
Canned Responses
Send saved common responses with just two keystrokes.
Zendesk
AI chatbot handover to Zendesk if that is the solution in use.
Chat Archives
All chats are stored and searchable through multiple filter options.
Availability Settings
Set agent availability time, to offer Live Chat option only in certain hours.
Notifications
Sound and visual notifications to ensure no chat goes unnoticed.
Mobile Apps
Handle chats right from your device, apps available for Apple & Android.
OUTREACH
Suggest the most suited rooms, personalised for every search
Reach out to prospective and confirmed guests using gentle but effective nudges.
Room Recommender
Suggest the most suited rooms, personalised for every search
Campaigns
Proactively offer guests add-on's and the pre check-in information.
Promote Upsells
Promote upsells through proactive WhatsApp messages.
Showcase Services
Showcase your services with a QR code in rooms or through guest apps.
ACROSS INDUSTRY
Solution for every operator.
Seamlessly works for everyone and everything.
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Resort
Resorts with features like golf, skiing, horseriding, spa and events.
Tourism Bodies
Enhance the visitor experiecne with virtual travel consulatnt.
Hotel
Hotels with rooms from 25 to all the way up to 1000, and more.
Holiday Parks
Camping grounds with cabins, sites, and shared facilites.
Hostel
Hostels with long stays, day stays, common areas for those budget guest.
Experiences
All the activities and experiences that are part of the accomodation.
Vacation Rentals
Single or a number of holiday homes for vacational rentals.
Restaurants & Bars
A single or multiple restaurants as part of the accomidation.
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