AI Chatbot for Amadeus iHotelier
Enhance Your Hotel's Booking Experience with AI
Help guests find the right room, understand rates and availability, and get answers throughout their booking journey. Myma AI integrates with the Amadeus iHotelier Booking Engine to deliver AI-powered assistance, synchronize room content, surface booking information, and track chatbot-referred reservations.
What Is an AI Chatbot for Amadeus iHotelier?
An AI chatbot for Amadeus iHotelier is an AI-powered solution that integrates with the Amadeus iHotelier Booking Engine to help hotels improve the direct booking experience. It answers guest queries, synchronizes room descriptions and images, displays room rates and availability, and guides potential guests through their booking journey. By providing instant assistance and tracking chatbot-referred reservations, Myma AI helps hotels reduce booking friction, improve guest engagement, and gain better visibility into chatbot-driven bookings.
What Is Included in the Myma AI and Amadeus iHotelier Integration?
Sync Room Descriptions and Images
Keep room information consistent by synchronizing room descriptions and images from Amadeus iHotelier to Myma AI. Give the chatbot the information it needs to answer questions about room types and help guests compare their options, without maintaining the same room content separately.
Show Room Availability and Rates Inside the Chatbot
Let guests explore availability, rates, and booking restrictions directly within the Myma AI conversation. Instead of redirecting guests before providing useful booking information, the chatbot can help them understand their options and then guide them to iHotelier to complete their reservation.
Track Bookings Referred by Myma AI
Understand how the chatbot contributes to your hotel's direct booking journey. Confirmed bookings originating from Myma AI can be recorded with Myma AI as the referral source, helping your team assess performance, evaluate conversion activity, and make better-informed marketing decisions.
How the Amadeus iHotelier Integration Works
The Amadeus integration is fast. Most of the onboarding is focused on personalizing the AI for your hotel, not setting up the technology.
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Connect Amadeus
Configure the integration to support the Myma AI chatbot experience within your Amadeus iHotelier booking engine.
Configure Your AI
Bring room descriptions and images from iHotelier into Myma AI to support more relevant guest answers.
Go Live and Monitor
Start automating guest messaging, managing conversations, and increasing upsell opportunities with real-time reservation data.
Why Hotels Using Amadeus Need an Myma AI Guest Communication Platform
Amadeus iHotelier streamlines reservations, rates, and inventory—but modern guest communication requires more. Hotels still face high inquiry volumes, slow response times, OTA dependency, multilingual guest expectations, and increasing staff workloads.
By integrating directly with Amadeus iHotelier, Myma.ai automates guest communication, delivers instant multilingual support, reduces front desk workload, captures more direct bookings, and creates a seamless guest experience from booking to checkout.
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The Founders
Query Automation
24/7 Instant Guest Support
What Hotels That Use Myma AI Actually Say
Clinton Farley
GM, The Hotel Britomart
Myma chatbot helps with guest inquiries.
"Having a limited team on board during the pre-opening phase, Myma's AI Chatbot assisted as the first port of call for inquiries on our website, allowing visitors to gain answers instantly, no matter the time of day. The team at Myma.ai ensured the bot was fully customised to the needs of our website, design, and brand."
