A leader in the next generation of AI
TOURISM | HOSPITALITY | EXPERIENCES
Myma.ai harnessing the power of AI to improve your top and bottom line.
Myma AI Power Box
From WhatsApp and Instagram to website chat, Microsoft Teams and email—AI Power Box brings every guest conversation into a single smart dashboard. Respond faster, manage smarter, and deliver unforgettable guest experiences.
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Explore the Powerful Features of Myma’s Communication Hub
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All-In-One Inbox for Hotels
No more switching tabs or missing messages. AI Power Box helps your hotel team:
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Centralize all guest messages from multiple channels
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Easily assign chats to team members or departments
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Keep track of every conversation from one powerful interface
Omnichannel Messaging Support
Engage with your guests on their preferred platforms. AI Power Box supports:
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WhatsApp Business
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Facebook Messenger & Instagram DM
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Google Business Messages
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Website Live Chat
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Email integrations
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OTA platforms (e.g., Booking.com, Airbnb)
Multilingual Support with Smart Translations
AI Power Box ensures smooth communication with guests from around the world:
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Auto-translate chats in 100+ languages
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Maintain tone and intent across all conversations
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Enhance guest satisfaction through personalized communication
LIVE CHAT & TICKETING
Clear handoff to staff with Live Chat & Ticketing
AI Chatbot ensures there’s a seamless handoff when a human touch is required, enabling staff to step in.
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Multi Agent
Agent role for multiple staff members with ability to get online and offline.
Ticketing
Tickets for event/ conference enquiries, add-on's or booking changes.
Seamless Handover
Seamless handoff when a human touch is necessary, flagging agents to step in.
Ticket Routing
Auto ticket routing to the right person on your team for actioning.
Canned Responses
Send saved common responses with just two keystrokes.
Zendesk
AI chatbot handover to Zendesk if that is the solution in use.
Chat Archives
All chats are stored and searchable through multiple filter options.
Availability Settings
Set agent availability time, to offer Live Chat option only in certain hours.
Notifications
Sound and visual notifications to ensure no chat goes unnoticed.
Mobile Apps
Handle chats right from your device, apps available for Apple & Android.
ACROSS INDUSTRY
Solution for every operator.
Myma AI Power Box is a smart, AI-powered inbox designed for all types of hospitality businesses—boutique hotels, resorts, serviced apartments, and hotel chains. It centralizes guest communication from WhatsApp, web chat, social media, and OTAs, helping teams respond faster, automate FAQs, and boost bookings. With easy integration into PMS, CRM, and booking engines, it’s a scalable, customizable solution that improves efficiency and guest experience.
Resort
Resorts with features like golf, skiing, horseriding, spa and events.
Tourism Bodies
Enhance the visitor experiecne with virtual travel consulatnt.
Hotel
Hotels with rooms from 25 to all the way up to 1000, and more.
Holiday Parks
Camping grounds with cabins, sites, and shared facilites.
Hostel
Hostels with long stays, day stays, common areas for those budget guest.
Experiences
All the activities and experiences that are part of the accomodation.
Vacation Rentals
Single or a number of holiday homes for vacational rentals.
Restaurants & Bars
A single or multiple restaurants as part of the accomidation.
